Privacy Policy

Introduction

AdaptiveNova Point ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the software or use our services.

Information We Collect

We collect information that you provide directly to us and information about your use of our software:

Personal Information

Account Information: When you create an account or make a purchase, we collect your name, email address, and payment information.
Contact Information: When you contact our support team, we collect your name, email address, and any other information you choose to provide.
License Information: We collect information related to your software license, including license key, activation date, and version information.

Usage Information

Software Analytics: We collect anonymous usage data to improve our software, including feature usage, crash reports, and performance metrics.
Device Information: We collect information about the device you use to access our software, including operating system, hardware specifications, and IP address.

Important Note About Audio Files

AdaptiveNova Point does not collect, transmit, or store any of the audio files you edit using our software. All audio processing occurs locally on your device. Your creative work remains private and secure on your own computer.

How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Information Used
To provide and maintain our software	Account information, license information
To process transactions	Payment information, contact information
To provide customer support	Contact information, usage information
To improve our software	Anonymous usage analytics, crash reports
To send important updates	Email address, account information
To prevent fraud and abuse	IP address, device information, license information

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors and email service providers.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. These include:

Encryption of sensitive data in transit and at rest
Regular security assessments and vulnerability testing
Access controls and authentication mechanisms
Secure development practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to certain exceptions.
Opt-out: You can opt-out of marketing communications at any time by using the unsubscribe link in our emails.
Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected].

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Children's Privacy

Our software and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]

By mail: 3 Roanoke Rd, Hamilton, ON L8S 3P6, Canada